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Frequently Asked Questions
1. What do I get for the £200 joining fee?
Your own hosted website with full public ordering and credit card processing
facilities. An online Back Office facility enabling you to download all forms
and product promotional literature as required, so you can trade from day one.
2. Is there an ongoing distributor fee?
Yes, currently £100 per year on anniversary of joining. This includes ongoing
website maintenance and Back Office support.
3. Do I need to hold stock?
No - But you can if you wish.
4. Do I need to be V.A.T registered?
Only if your turnover is in excess of £64,000. But you may register voluntarily
prior to that if you wish.
5. Will you send products directly to
customers?
Yes
6. How do I get paid?
By cheque, written out to you or your company.
7. When do I get paid?
We will pay on the 17th of the month (subject to weekend).
8. Can I sponsor abroad?
No - unless they have a U.K address.
9. Will there be a helpdesk?
Yes, via email. For technical questions: support@earth-essentials.co.uk
or for distributor questions, please email tony@earth-essentials.co.uk
and we'll respond ASAP.
10. Will there be a product catalogue?
Not initially while the product range is small, but we're expanding our range
quickly.
11. What product guarantees are there?
All normal guarantees apply including faulty parts and workmanship subject to
normal use. In addition, specific extra guarantees on magnetic products are
included. Full guarantee details can be obtained from your personal distributor.
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